ABOUT SUPER SMELLY

Super Smelly is a brand that offers toxin-free, naturally derived products, but in their opinion, that is not enough when it comes to caring for your skin. Super smelly is committed to using ingredients that either directly benefit the skin’s health or support the integrity and effectiveness of their formulations. Super Smelly has mastered the efficacy of skincare products for the toughest teenage skin, and their obsession with skin has led them to arrive at an important conclusion that it is equally, if not more, important what Super Smelly leaves out of the products as what they put in them. Super Smelly’s litmus test for formulating any product is something that’s of prime importance but often underrated and ignored. For Super Smelly, there are two key tests to be passed-one, that the products should be completely toxin-free, and second, that it is dermatologically tested for safety and suitability of the right age group.

We believe in leaving no stone unturned when it comes to rigorous testing of their products and work only with the best. Safe cosmetics Australia and EWG rated safe ingredients along with testing the products at French laboratories are the starting points for any product formulation to be a part of the super smelly product basket. When formulating these products, Super Smelly’s prime focus is on biocompatibility, pH levels & safety. They ensure that the active ingredients are at efficacious levels & remain respectful and supportive of the skin’s acid mantle. They are inspired by the values and thought process of the new generation and believe that safe and effective products are a requirement at each step of your life.

TERMS AND CONDITIONS: OFFERS 

• The offer can not be clubbed with any other offers/coupons.

• The offer can only be availed once per unique user.

• To avail of the offer, Shop Above Rs.799.

• Free shipping on orders above Rs. 499. 

• Offer not Applicable on payment via wallet cashback. 

• Limited period offer – valid only for prepaid Orders. 

• All products & boxes are properly sanitized for safety.

RETURN POLICY

• Returns will be accepted in case any customer receives damaged or expired products from Super Smelly.
• Products once opened and used by customers will not be eligible for return.
• A return request needs to be raised within 2 days of delivery.
• A refund or exchange will be initiated once Super Smelly receives the returned items.
• In such cases, the order will be canceled, and the money will be refunded to you within 5-7 business days from the date of cancellation.

REFUND POLICY

Super Smelly will honor your refund once you follow the following easy steps of return:

• For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 48 business hours of them receiving the products back. It may take 5-7additional business days for the amount to reflect in your account.
• For cash-on-delivery transactions, Super Smelly will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 Business hours of them receiving the products and your bank details on email. It will take an additional 5-7business days for the amount to reflect in your account.
• Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition.
• Damages due to neglect, improper usage, or wrong application will not be covered under this policy. 
• As Super Smelly does not have a reverse pickup facility yet, they will provide you with Reverse credit worth up to Rs 100 for the shipping charges borne by you.
• Please make sure your courier costs do not exceed the amount stipulated above. Super Smelly recommends using ‘Speed Post’ as your courier service. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.

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CONTACT DETAILS

Telephone: +91-9643780077

Working Hour: Mon to Fri (10:00 AM to 5:00 PM)

Landline: 011-42032535

Working Hour: Mon to Fri (10:00 AM to 5:00 PM)

Customer Care: customercare@supersmelly.in

Business Enquiry: info@supersmelly.in