Moosejaw is the most fun outdoor retailer in the world. It is an online and brick-and-mortar retailer specializing in outdoor recreation apparel and gear for snowboarding, rock climbing, hiking, and camping.
If you're not satisfied with your purchase you can return it at any time as long as it's still in sellable condition.' This means that the item must be unworn, unwashed, and devoid of any stains, scuffs, tears, or mysterious smells.
Items that are not in sellable condition because they have been worn and/or damaged due to improper use will not be accepted for return. Gift Cards, food items, load-bearing climbing equipment, (harnesses, carabiners, or pretty much anything that you would use when climbing), are final sale and cannot be returned or exchanged. All electronic items, except for drones, must be returned within 30 days of receipt. Items such as drones and rooftop tents must be returned within 15 days of receipt.
Returns are credited to the original payment method unless received more than 60 days after the purchase date. Returns received after 60 days are reimbursed via Moosejaw eGift Card, which is sent to the email associated with your order. If your order contains Moosejaw Reward Dollars, the used portion of Reward Dollars will be credited to your account first. Any remaining will then be distributed to the original payment method.
Moosejaw offers a variety of shipping speeds at reasonable pricing. Our domestic shipping rates are as follows ("days" are business days, i.e. Mon-Fri excluding holidays):
1 day - $19.95. Not available on oversized or freight orders.
2 days - $9.95. Not available with oversized or freight orders.
3 days - $7.95. Not available with oversized or freight orders.
4-6 days - $4.95 or FREE on orders over $49.00 before taxes or orders containing at least one Moosejaw item over $12.00. Not available with freight orders.
US Mail (PO Boxes/APO Addresses - $7.95 or FREE on orders over $49.00 before taxes or orders containing at least one Moosejaw item over $12.00. Not available with oversized or freight orders.
Freight - $119.00 and requires inspection upon delivery.
You can receive free ground shipping on your order in a few different ways:
You receive free 4-6 day shipping on all orders over $49.00 before taxes. Not available with freight orders.
You receive free 4-6 day shipping on all orders with a Moosejaw item over $12.00. Not available with freight orders.
INTERNATIONAL AND BULK
Orders ship via UPS Worldwide Express and take 1-2 business days, excluding any customs delays.
Oversize and/or heavy products may require additional charges. If additional charges apply, Moosejaw will email you prior to shipping so you can give us the go-ahead.
In an effort to keep shipping costs down, Moosejaw tries to combine all items into a single package. 99% of the time, this does not cause a delay and you can rely on the estimated ship dates shown on our website. In very rare cases, this process can take a week or two, in which case the estimated ship date on the website might be inaccurate. This is absolutely nothing to worry about, but Moosejaw has to write this because one person got mad and said we should.
Moosejaw accepts the following methods of payment: Credit Cards, Debit Cards, Paypal, Visa Checkout, and Moosejaw Gift Cards. Moosejaw offers both physical gift cards and electronic gift cards.
You can redeem your Moosejaw Gift Card when checking out. The option to redeem your gift card is found in the 3rd step of the checkout process under 'payment methods. There will be a space for you to enter the gift card information directly above the space to enter credit or debit card information. You can use up to 5 Moosejaw Gift Cards on an order, and they can be combined with one credit or debit card.
PROMOTION AND DEALS ON SHOPTOPDEAL
There are two spots to enter a promo code. (1) Click the cart icon in the upper right and click “View/Edit Cart.” Simply click on the text 'Have a Promo Code? Click Here to Enter it,' and a box will show up for you to apply a code. Once the code is applied, the discount will be displayed in red. (2) Click the cart icon in the upper right and click “Express Checkout.” After entering your email, address, and shipping info, the Payment Information area will open. Click “Apply a Promotional Code” to open the promo code box (if not already open).
There are some awesome deals at ShopTopDeal: our coupon website for every Moosejaw product and use Moosejaw code. Some of the famous deals and offers are:
Get Up to 40% Off Top Brands During Our Winter Clearance
25% Off or 20% Off a Full Price Item w/ Code CARABINER
All you have to do is visit our website and click on Moosejaw coupon codes as your suited deal and land on the merchant’s website to see various deals that save money. You can search deals as well in their search box on their website.
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