About Etihad Airways

Welcome to Etihad Airways. From home in Abu Dhabi, Etihad Airways flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with codeshare partners, Etihad Airways’ network offers access to hundreds of international destinations in just one booking.

Etihad Airways believes that your journey with Etihad Airways should be more than just travel. Etihad Airways offers you a personalized experience, with options and choices every step of the way.\

Etihad Airways’ fleet

From cargo aircraft to Etihad Airways’ new-generation A380, Etihad Airways’ choice of aircraft always makes flying with Etihad Airways exciting.

Etihad Airways’ divisions

Did you know Etihad Airways is more than an airline? Learn more about the aviation and travel divisions of Etihad Aviation Group.

Destinations

From Abu Dhabi to the world, fly to hundreds of destinations around the world with Etihad Airways and Etihad Airways’ partner airlines.

Responsibility

From Etihad Airways’ leading community initiatives to providing aid in times of crisis, Etihad Airways’ mission is to make a real change to the world Etihad Airways live in. Across the globe, Etihad Airways is committed to improving the well-being of people everywhere.

Etihad Airways’ responsibility program has been built on four key pillars: humanitarian aid, global education initiatives, safe and stable housing for children in need, and empowerment through development.

Sustainability

Etihad Airways is committed to minimizing the environmental impact of Etihad Airways’ operations whenever and wherever they can. Etihad Airways has reduced plastic on all of Etihad Airways’ flights, and Etihad Airways is taking positive steps towards becoming a much more sustainable airline.

If you'd like any information about Etihad Airways’ sustainability policies or have any ideas that could help Etihad Airways in Etihad Airways’ mission to becoming greener, please get in touch with at sustainability@etihad.ae.

Cookie Policy

Etihad Airways uses cookies to distinguish you from other users of Etihad Airways’ website. Understanding how you use Etihad Airways’ website helps Etihad Airways to provide you with the best experience possible and make changes to improve Etihad Airways’ site in the future.

Websites that operate across certain parts of the European Union are required to obtain consent to using or storing cookies (or similar technologies) on your computer or mobile device.

This policy gives you clear and relevant information about why and how Etihad Airways stores and use cookies. It does not govern the collection and use of information from etihadguest.com.

Privacy Policy

The entity responsible for your personal information is Etihad Airways PJSC:

Etihad Airways PJSC is a Public Joint Stock Company established by Emiri Decree and incorporated in the Emirate of Abu Dhabi, United Arab Emirates. Etihad operates through various branch offices, departments and operating divisions, including Etihad Airways, Etihad Holidays, and Etihad Cargo.  Etihad Airways PJSC forms part of the Etihad Aviation Group.  If you would like to review the Etihad Aviation Group Privacy Statement, please visit www.theetihadaviationgroup.com or write to the Ethics and Compliance Office, Etihad Aviation Group, Head Quarters, Khalifa City A, PO Box 35566, Abu Dhabi, UAE.

At Etihad Airways PJSC, and Etihad Airways’ affiliates and branch offices, Etihad Airways takes Etihad Airways’ data protection and privacy responsibilities seriously. This statement describes how they collect, process, use, disclose and transfer your personal information as a data controller. It covers instances when you contact Etihad Airways, use Etihad Airways’ services or interact with Etihad Airways’ websites, such as www.etihad.com, and Etihad mobile apps (together "Etihad Websites").

 

Terms of Use:

Use of the Etihad Websites is subject to Etihad Airways’ terms of acceptable use, found in Etihad Airways’ Terms and Conditions. Any products and services supplied are subject to Etihad Airways’ Terms and Conditions, Customer Care Policy and General Conditions of Carriage.

 

Updates:

Etihad Airways may amend this statement from time to time to keep it up to date with legal requirements and the way Etihad Airways operates their business. Please regularly check these pages for the latest version of this statement.  If Etihad Airways makes material changes to this privacy statement, Etihad Airways will seek to inform you by notice on Etihad Airways’ website or email ("Notice of Change").

 

Third Party Websites:

Etihad Websites may link you to other websites. Etihad Airways is not responsible for the way in which third party websites operate or the way in which they may process any personal information, which you provide to them. It is important that you understand this and check their respective privacy policies and terms of use.

Payment options

Pay quickly and easily through any of Etihad Airways’ payment options, including credit and debit cards, eWallet, or real-time bank transfer. You can even spread the cost of your trip and pay in installments.

Etihad Airways will make sure that all of your details and payments are secured and protected.

If your payment was successful but you have not received your ticket details within one hour, please contact Etihad Airways’ Global Contact Centre or visit your local Etihad Airways office.

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Contact Details

The primary point of contact for all issues arising from this privacy statement, is the Etihad Aviation Group Data Protection Officer. The Data Protection Officer can be contacted in the following ways:

Please email Etihad Airways at dataprivacy@etihad.ae or write to the Data Protection Officer, Etihad Aviation Group, PO Box 35566, Abu Dhabi, United Arab Emirates