ABOUT AIR ASIA
AirAsia Berhad is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries.
AIR ASIA STANDS OUT
Onboard AirAsia, hot dinners are served to the visitors. The menu highlights both Asian and International fare. These meals can be pre-booked on the web. There will never be a dull second ready as the inflight entertainment library features movies, TV shows and games. With the AirAsia ASEAN Pass, you will find the 'fortunes of the area'. You can investigate more than 70 destinations on this Pass. The transporter esteems your time and cash. Remarkable records of on-time-execution set it apart from different carriers. Registration, loading up, takeoffs, and baggage-handling on AirAsia is completed with precision effectiveness. In the lodge, you will be welcomed with warmth and friendliness. Fly in solace and arrive at your destination- refreshed and new.
SERVICE YOU CAN EXPECT
AirAsia offers the Premium Flatbed to guarantee that you show up rested at your destination. The Xcite Tab ensures relentless diversion during your flight. Unwind at the AirAsia Red Lounge before your boarding declaration. It has a variety of eating alternatives. Mixed drinks must be paid for. Shop inflight with the assistance of product lists accessible in the lodge. Suppers served during the flight will entice your taste-buds. Pre-book them and you won't ever stay hungry during your flight. To registration at the air terminal, there are committed AirAsia counters. On the other hand, you could likewise web registration to save time and stay away from lines.
TRAVEL CLASS
AirAsia offers four classes of movement. In the Premium Flatbed classification, dinners are free and the gear remittance - 40 kg. On the Premium Flex passage, you can make changes to the booking twice, at no additional expense. The Value Pack offers 20 kg things stipend and a free dinner installed. Pick the Low-Fare to fly without any ruffles.
PAYMENT METHOD
AirAsia believes in making flying accessible and convenient for everyone. That's why AirAsia has multiple payment channels available in most currencies to suit your needs.
Credit and debit cards:
AirAsia accepts Mastercard, Visa, JCB, and American Express cards in major currencies for payments up to 2 hours before flight departure.
Unionpay:
AirAsia accepts payments via Unionpay for major currencies up to 24 hours before your flight departure. It’s not available for payments of AirAsia India (I5) flights.
BIG Points:
You can pay for your flights and add-ons from a minimum of 100 BIG Points. This option is only available for your initial flight booking.
PRIVACY POLICY
Here are the types of Personal Information that AirAsia collects:
-Personally Identifiable information e.g. Name, photo, facial features, gender, date of birth, nationality, passport/identification card number, passport expiry date, passport issuing country and country of residence;
-Contact information e.g. address, email address and phone numbers;
-Payment information e.g. credit or debit card information, including the name of cardholder, card number, card issuing bank, card issuing country, card expiry date and banking account details;
-Transaction information e.g. information relating to your purchase of products or services made on the Website;
-Health information or medical records; and
-Technical information e.g. IP address and device ID
-Audio material e.g. Voice sample when using Voice Search
AirAsia may share your Personal Information to:
-AirAsia Group of Companies;
-Payment network operators and credit card verification providers, (including VISA, MasterCard, China Union Pay, where applicable), governmental agencies, regulatory authorities, if and when required;
-Government authorities and agencies such as airport, customs, immigration, safety and security personnel;
-Data analytics, marketing agency, third party suppliers of products and services, business partners or service providers, parties which have business or contractual dealings with AirAsia and the AirAsia Group of Companies, and other third party who is able to demonstrate that you have explicitly consented to the disclosure of your Personal Information by us to such third party (collectively known as “Authorized Third Party”)
AirAsia will secure the storage in compliance with the minimum security measures prescribed under the Personal Data Protection Act 2010 of Malaysia, its regulation and standards, in the following manners:
-Register those who have access to the storage;
-Control and limit access based on necessity;
-Maintain proper record of access and transfer of Personal Information;
-Ensure all employees of AirAsia AirAsia Group of Companies’ protect confidentiality;
-Conduct awareness programmes to educate employees on responsibility to protect Personal Information;
-Establish physical security procedures;
-Bind third parties involved in processing of Personal Information; and
-Do not use removable device and cloud computing service to transfer or store Personal -Information without written consent from AirAsia’s senior management.
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CONTACT INFO
AirAsia (L) Foundation
LAF00048
RedQ, Jalan Pekeliling 5,
Kuala Lumpur International Airport 2 (KLIA2)
64000 KLIA, Selangor Darul Ehsan,
Malaysia